AI ACT GUIDE
Updated 27 August 2026 · 6 min read
AI system register: what to record for your site
Chatbot, copy, images: a simple inventory (system, vendor, use) avoids a blank stare when someone asks what you run.
As soon as an assistant, an image generator or a writing tool runs on the site, someone must be able to say which one, from whom, and for what. This is not a 40-column high-risk register: it is a readable inventory.
For each entry: system name, vendor (Crisp, OpenAI, in-house…), use (support, content, recommendations), and whether a transparency notice is shown. Update when you change tools, not once a year.
The Clairia scanner mainly detects known chat widgets on the homepage. It does not replace your list: a custom agent or a back-office tool will not appear. Complete the register by hand, then keep it exportable.
General information, not legal advice. A lawyer still matters if the use is disputed or high-risk.
The path, in order
- 1
Scan the homepage
Paste the URL. In under a minute you see whether a known chatbot is present, and whether a notice is visible. With no chatbot there is no /100 score.
- 2
Show the notice next to the chat
One script line (w.js) sits on Crisp, Intercom, Tidio and known widgets. On Crisp, the sentence is also shown once in the conversation.
- 3
Re-scan the homepage
Clairia should appear in the findings. This is not a certification: it confirms the script is on the page.
- 4
Let the log run
Each page load with the script is dated. It is not proof that the chat was opened.
Frequent questions
- Who must show the notice: the site or the chat vendor?
- The visitor is talking to your site. The vendor (Crisp, Intercom, Tidio…) provides the tool. The site must inform, at the first interaction.
- Is a notice in the terms or legal notice enough?
- No. Too late and too easy to miss during the chat. Article 50 requires clear information at the latest at the first interaction.
- How do you prove the notice was shown?
- A useful file: a register (tool, vendor, use), a dated log of script loads, homepage scans. A /100 score is not proof.
General information, not legal advice.
Official reference: European Commission Article 50 guidelines ↗