AI ACT GUIDE
Updated 27 August 2026 · 6 min read
WordPress chatbot AI notice (Article 50): setup guide
WordPress chatbot AI notice under Article 50(1), in force since 2 August 2026. Step-by-step setup: paste near the widget. Free homepage scan.
Most WordPress chatbots (Tidio, Crisp, HubSpot, ChatGPT embeds) are injected by a theme script or an extension. Article 50 does not change: inform at the first interaction, visibly.
Three concrete steps: attach a notice to the widget (or a page badge as fallback); list the tool in a register; do not write the sentence only on a “Legal notice” page never opened during the chat.
A page builder (Elementor, Divi) does not make the AI obvious. A “ask your question” form wired to a model is still an agent for the visitor.
Clairia scans the homepage, detects known scripts, and provides a one-line widget for the notice and the log. Help with compliance, not a certified WordPress plugin or legal advice.
The path, in order
- 1
Scan the homepage
Paste the URL. In under a minute you see whether a known chatbot is present, and whether a notice is visible. With no chatbot there is no /100 score.
- 2
Show the notice next to the chat
One script line (w.js) sits on Crisp, Intercom, Tidio and known widgets. On Crisp, the sentence is also shown once in the conversation.
- 3
Re-scan the homepage
Clairia should appear in the findings. This is not a certification: it confirms the script is on the page.
- 4
Let the log run
Each page load with the script is dated. It is not proof that the chat was opened.
Frequent questions
- Who must show the notice: the site or the chat vendor?
- The visitor is talking to your site. The vendor (Crisp, Intercom, Tidio…) provides the tool. The site must inform, at the first interaction.
- Is a notice in the terms or legal notice enough?
- No. Too late and too easy to miss during the chat. Article 50 requires clear information at the latest at the first interaction.
- How do you prove the notice was shown?
- A useful file: a register (tool, vendor, use), a dated log of script loads, homepage scans. A /100 score is not proof.
General information, not legal advice.
Official reference: European Commission Article 50 guidelines ↗